Terms of service

By accessing or purchasing from KOVI, you agree to the following terms and conditions.

All products are made to order and crafted with care. Product descriptions, images, and pricing are subject to change without notice.

We reserve the right to refuse service or cancel orders at our discretion, including in cases of suspected fraud or unauthorised activity.

Customers are responsible for providing accurate shipping and contact information at checkout. KOVI is not responsible for delays, customs charges, import duties, or failed deliveries caused by incorrect information provided by the customer.

Due to the made-to-order nature of our products, all sales are considered final unless an item arrives damaged or faulty.

KOVI reserves the right to update or modify these terms at any time without prior notice.

For any questions regarding these terms, please contact us at shopwithkovi@gmail.com